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FAQs


What is the status of study abroad programs?

The university is monitoring the outbreak of COVID-19 in close cooperation with the Overseas Security Advisory Council (an office of the Department of State), the Centers for Disease Control and Prevention (CDC), and our private health, safety, and security partner.

For the latest information on programs abroad, review the most recent update on the Programs Abroad website.

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I have personal international travel planned. What should I do?

Community spreading is occurring globally. Any student, faculty, or staff who travels outside the US or goes on any cruise ship may not return to campus for two weeks upon their return home.

When you return, you are expected to contact your supervisor and are required to follow any CDC-recommended guidelines. If you choose to go ahead with travel for personal reasons, and have trouble abroad or when you return, please understand that you are responsible for your time and expenses.

View CDC travel advisories.

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Have you witnessed or been the recipient of a bias-based incident?

As we navigate these challenging times as an inclusive campus community, please do not make assumptions about others based on perceived symptoms or identities (e.g., race, ethnicity and/or national origin). We want to foster a campus environment in which everyone matters and belongs. This means showing empathy and respect to all Vols, particularly those for whom this may be an especially stressful situation.

It is important to uphold our values during this evolving situation and to protect every aspect of our community’s well-being. For those who may need additional support, please utilize the following resources:

  • Students can contact the Office of the Dean of Students at 974-HELP or the Student Counseling Center at 865-974-2196 for support services.
  • Employees can access resources through the Office of Human Resources or by calling 865-946-CARE.
  • For more information regarding bias and to make a report, visit bias.utk.edu.

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How do students access their online classes?

Please visit the OIT website for information on accessing online learning resources.

If you need special accommodations during this online instruction period, please contact Student Disability Services at 865-974-6087 or email sds@utk.edu. If you need technology services or support, contact the Office of Information Technology at 865-974-9900.

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I plan to host international visitors. What should my visitors do?

International visitors to campus must complete the international visitor registration form. Remind visitors that anyone arriving in the US from another country must self-isolate for 14 days.

Once in the US, visitors must also self-isolate for 14 days if they:

  • Have symptoms of possible COVID-19 infection as outlined below or are known to be positive for COVID-19 infection.
  • Have had close contact with someone known to be diagnosed with COVID-19. Close contact means being within about six feet of a person diagnosed with COVID-19 for a prolonged period of time (that is, more than a few minutes). Close contact can occur while caring for, living with, visiting, or sharing a health care waiting area or room with a person who has COVID-19. Close contact also means having direct contact with secretions (typically coughs and sneezes) from a person who has COVID-19.
  • Anyone traveling from areas or cities within the US where community spread of COVID-19 is ongoing. Unlike with international travel, there is no single source or authority to determine if you need to self-isolate after traveling from a location in the US. Instead, domestic travelers need to decide what they need to do based on their evaluation of local conditions. Travelers should check with state or local authorities at their starting point, along their route, and at their planned destination to learn about local circumstances and any restrictions that may be in place.

According to the CDC, symptoms of COVID-19 may appear two to 14 days after exposure and include fever, cough, shortness of breath or difficulty breathing, chills, repeated shaking with chills, muscle pain, headache, sore throat, and/or loss of taste or smell.

Visitors who have been diagnosed with COVID-19 must not come to campus until they have been without a fever and feeling well for at least 72 hours.

If your unit is hosting international visitors, you must inform your guests of these guidelines before their visit and obtain an acknowledgment that they have received and understand the guidelines.

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How did the university distribute CARES Act funds to students?

The University of Tennessee, Knoxville, distributed $9.62 million provided by the Coronavirus Aid, Relief and Economic Security (CARES) Act for student emergency relief. Approximately 90 percent of the CARES Act funding was disbursed directly to about 9,000 eligible students in the form of grant aid to help with financial hardships as a result of COVID-19. The remaining 10 percent was distributed to students who applied for and were eligible for emergency financial assistance.

Grant aid was distributed to UT undergraduate and graduate students with the highest need based on their Free Application for Federal Student Aid (FAFSA).

CARES Act funding report and disclosure.

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What guidance do you have for international students?

The Center for Global Engagement has provided detailed information and resources for current and prospective international students.

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What is the status of university travel?

  • University-related travel within Tennessee no longer requires an exception as of June 8.
  • Exceptions are required for all other university-related travel, domestic and international, through September 30.
  • The use of World Travel and the purchase of travel insurance through Cultural Insurance Services International (CISI) are required for university-related international travel.

What you need to do

  • Check CDC travel advisories.
  • Request an exception before booking any university-related international travel or domestic travel outside of Tennessee.
  • If your international travel exception is approved, use World Travel for arrangements. International trips booked outside of World Travel will not be eligible for reimbursement. CISI insurance will be required and should be purchased by business units.
  • Be aware that business units will be responsible for trip cancellations related to COVID-19 effective July 1.
  • Do not make any university-related international travel reservations without an approved exception, even for travel beyond September 30.

Supports and resources

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Will fall tuition or fees be reduced?

To help students and families, the University of Tennessee Board of Trustees approved a zero percent tuition increase at each campus for the 2020–21 academic year.

Our campus has reduced housing and meal plan rates by 10 percent to adjust for the shorter academic calendar. The reduction does not apply to block meal plans or dining dollars. The on-campus residency requirement for first-year students has been waived for the 2020–21 academic year.

The university is following its usual fee structure to fund many university operations, support new investments needed due to the pandemic, offset cost increases, and keep charges for individual services lower for all students.

We have made significant financial investments over the summer to protect the health and safety of our community, upgrade technology in classrooms across campus, and train instructors to enhance their delivery of online and hybrid teaching. About 55 percent of courses offered this semester will include some face-to-face instruction. While the method may be different, the quality of instruction reflects the University of Tennessee educational experience our students expect.

Fees

Mandatory fees—facilities, library, student programming and services, study abroad scholarship, and transportation fees—remain in place this fall for all students, as do other fees such as course fees. Read more about fees.

The campus will be open to all students this fall, and we will continue to offer access to high-quality facilities and services including University Libraries, TRECS (Tennessee Recreation Center for Students), the Student Health Center, the Counseling Center, the T Transit Service, the Student Union, Vol Dining, and others.

The fees we charge allow the university to provide students with an array of support services, including in-person and online advising, academic coaching, tutoring, library services, career guidance, and other services, in addition to in-person and online health, wellness, and counseling resources. In some cases, students will have even greater access to support resources than before due to the significant investment in creating new ways to access services.

Additionally, students will have many opportunities to engage in safe in-person and virtual extracurricular activities that will give them a meaningful college experience.

In-state vs. out-of-state tuition

As Tennessee’s flagship public land-grant university, UT is supported by state appropriations. For the fall semester, the university is following its usual tuition model, which includes a lower rate for in-state residents whose taxes make those vital state appropriations possible every year.

We understand that a college education is a significant investment, and we are committed to providing more students with an affordable, high-quality education. UT is investing more dollars than ever before in financial aid and scholarships. Tuition remained the same for the 2020–21 school year as last year, which follows five straight years with tuition increases at or below 3 percent.

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The University of Tennessee, Knoxville
865-974-1000


The flagship campus of the University of Tennessee System and partner in the Tennessee Transfer Pathway.